Description
Technical Communication 16th Edition Lannon (Test Bank)
Test Bank for Technical Communication, 16th Edition, John M. Lannon, Laura J. Gurak, ISBN-13: 9780138273392
Table of Contents
PART 1: COMMUNICATING IN THE WORKPLACE
Introduction to Technical Communication
Meeting the Needs of Specific Audiences
Persuading Your Audience
Weighing the Ethical Issues
Teamwork and Global Considerations
An Overview of the Technical Writing Process
PART 2: THE RESEARCH PROCESS
Thinking Critically about the Research Process
Evaluating and Interpreting Information
Summarizing Research Findings and Other Information
PART 3: ORGANIZATION, STYLE, AND VISUAL DESIGN
Organizing for Readers
Editing for a Professional Style and Tone
Designing Visual Information
Designing Pages and Documents
PART 4: SPECIFIC DOCUMENTS AND APPLICATIONS
Email, Texts, and Instant Messaging
Workplace Memos and Letters
Résumés and Other Job-Search Materials
Technical Definitions
Technical Descriptions, Specifications, and Marketing Materials
Instructions and Procedures
Informal Reports
Formal Analytical Reports
Proposals
Presentations and Video Conferencing
Web Pages and Social Media
PART 5: RESOURCES FOR TECHNICAL WRITERS
APPENDICES
A Quick Guide to Documentation
A Quick Guide to Grammar, Usage, and Mechanics
