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Technical Communication Process and Product MLA Update 9th Edition Gerson (Test Bank)

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Test Bank for Technical Communication Process and Product MLA Update, 9th Edition, Sharon J. Gerson, Steven M. Gerson, ISBN-10: 0134678869, ISBN-13: 9780134678863

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Technical Communication Process and Product MLA Update 9th Edition Gerson (Test Bank)

Test Bank for Technical Communication Process and Product MLA Update, 9th Edition, Sharon J. Gerson, Steven M. Gerson, ISBN-10: 0134678869, ISBN-13: 9780134678863

Table of Contents

1. An Introduction to Technical Communication
2. Digital Communication
3. The Communication Process
4. Objectives in Technical Communication
5. Audience Recognition

6. Ethical Considerations
7. Document Design
8. VisualAids
9. Routine Correspondence
10. The Job Search

11. Communicating To Persuade
12. Social Media
13. Web Sites and Online Help
14. Technical Descriptions and Process Analyses
15. Instructions, User Manuals,And Standard Operating

16. Research
17. Short, Informal Reports
18. Long, Formal Reports
19. Proposals and Business Plans
20. Oral Presentations

AppendixA: Grammar, Punctuation, Mechanics, and SpellingAppendix B: Parenthetical Source Citations and Documentation